worthing-medical-group

Worthing Medical Group

Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,047 reviews

Reviews

Recommend
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5th March 2024


Wonderful nursing skills and realistic view of problem. Told there would be lengthy waiting list for specialist opinion and appointment. could be 16 months which casts doubt on full recovery . No answer to underlying problem or what to do .

Suggested improvements
Access specialist for quick review of medical issue and allow nurses to get on with informed solution.

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th March 2024


Had a problem with my colon while on holiday on my return I spoke to Dr Perryman she told me to leave the paperwork the hospital had given me at reception Few days later she rang and emailed me all dietary advice She then emailed a Colerectal Surgeon an within a few days I received a letter stating that I still required a colonoscopy but it wasn’t urgent which I would have on a routine basis I can’t thank Dr Perryman enough putting my mind at ease emailed me dietary advice Then had a face to face appt she had passed all my info on to a colorectal consultant. I was told that I didn’t have cancer which really worried me what a relief Thank you

Suggested improvements
No nothing she was great

Experience
Involvement
Cleanliness
Staff
Appointment
 
5th March 2024


The care

Suggested improvements
The care I received from Michelle the nurse in monitoring and changing the dressings to my dog bite was excellent. Getting through on the phone is a nightmare.

Experience
Involvement
Cleanliness
Staff
Appointment
 
1st March 2024


Came for an appointment with a client with autism at Heene The sign in screen was not working so reported to reception At no point did she tell us we wer 40 mins early she just said they were running 40 mins late After 1 hour we asked how much longer and told another 40 minclie t decided to leave Made a complaint which was dealt with really quickly The bathroom at Heene was not clean We returned today and service was excellent for a blood test

Suggested improvements
Complaint handling excellent Toilet needs a refurb

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th February 2024


They show care and are really very good when needed.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Worthing Medical Group: http://iwgc.net/ejhnz